Lafonn One Year Warranty And Limited Lifetime Warranty
Lafonn jewelry is expertly crafted using the highest quality materials. We are committed to ensuring the quality of your purchase. We offer an All-Inclusive One Year Warranty and a Limited Lifetime Warranty for all Lafonn jewelry.
REGISTERING YOUR LAFONN JEWELERY
- If your Lafonn jewelry was purchased from a Lafonn Authorized retailer*, please create an account on www.lafonn.com. Navigate to Product Registration, and fill out the Register New Product form in your Lafonn account. Once completed, your Lafonn jewelry will be successfully registered. You will receive exciting news about our future promotions and enjoy our all-inclusive One Year Warranty as well as a Limited Lifetime Warranty for all Lafonn jewelry.
*Excluding off-price retailer
ONE YEAR WARRANTY
- We offer a one-year warranty for any manufacturing defect within 12 months from date of customer's purchase.
- Damages resulting from normal wear and tear, abuse, loss or stolen, will not be covered.
LIMITED LIFETIME WARRANTY
- We offer lifetime warranty for the stone quality of our exclusive Lassaire simulated diamonds. This includes clarity, brilliance, and color.
- Issues with missing stones, mounting, and tarnished plating, as well as breakage of chains links, clasps, posts, or backings, caused by normal wear and tear will NOT be covered.
- Damages resulting from normal wear and tear, abuse, loss or stolen, will not be covered.
CLAIMING YOUR WARRANTY
- Make sure your Lafonn jewelry is registered with Lafonn. See REGISTERING YOUR LAFONN JEWELRY above.
- Email customerservice@lafonn.com with the following information
a. Description of the damage
b. Original Order Number www.lafonn.com.
c. Registration Number of the Lafonn jewelry.
d. A proof of purchase. - Lafonn will reply to your email with:
a. A Return Authorization (RA) number - Send the returned piece to Lafonn.
a. Include a check made out to Lafonn in the amount of $20.00 to cover processing.
b. Make sure the Return Authorization number is written on the return label of the package. Without an RA number, the package will be refused. - Once we have evaluated your return, we will repair or replace your item and return it to you within sixty (60) days.
